Subscription Plans
Apertis offers flexible subscription plans designed to meet different usage needs. Choose the plan that best fits your requirements.
Available Plans
Plan Comparison
| Feature | Lite | Pro | Max |
|---|---|---|---|
| Monthly Quota | Basic | Standard | Premium |
| Model Access | All models | All models | All models |
| Priority Support | - | Priority | |
| PAYG Fallback | Optional | Optional | Optional |
| Billing Cycles | Monthly, Quarterly, Yearly | Monthly, Quarterly, Yearly | Monthly, Quarterly, Yearly |
Billing Cycles
All plans are available with three billing cycle options:
| Cycle | Discount | Best For |
|---|---|---|
| Monthly | Standard price | Flexibility, testing |
| Quarterly | ~10% savings | Regular usage |
| Yearly | ~20% savings | Long-term commitment |
Quota System
How Quota Works
Each subscription includes a monthly quota that resets at the start of each billing cycle:
Cycle Start → Use Quota → Cycle End → Quota Reset
↓ ↓
Full Quota New Cycle Begins
Quota Calculation
Quota is calculated based on token usage with model-specific multipliers:
Quota Used = Prompt Tokens + (Completion Tokens × Completion Multiplier)
PAYG (Pay-As-You-Go) Fallback
What is PAYG Fallback?
When your subscription quota is exhausted, PAYG fallback allows you to continue using the API by charging to your account balance:
Subscription Quota Exhausted → PAYG Kicks In → Continue Using API
Configuring PAYG
| Setting | Description |
|---|---|
| Enable/Disable | Toggle PAYG fallback on or off |
| Spending Limit | Maximum PAYG spending per cycle |
| Current Spent | PAYG amount used this cycle |
PAYG Spending Limits
Set a spending limit to control costs:
Example: Spending Limit = $50/month
If subscription quota runs out:
- PAYG activates
- Maximum $50 additional spending allowed
- After $50, requests will be rejected until next cycle
Subscription Lifecycle
Subscription Status
| Status | Description |
|---|---|
| Active | Subscription is current and usable |
| Suspended | Temporarily paused (payment issue or manual) |
| Cancelled | Will end at period end |
| Expired | Subscription has ended |
Cycle Reset
At the start of each billing cycle:
- Quota is reset to your plan's limit
- PAYG spending counter resets to zero
- Usage history is preserved for reporting
Payment Failure Handling
If a payment fails:
- Grace Period: 3-7 days to resolve payment issue
- Suspension: Subscription suspended if not resolved
- Recovery: Automatic reactivation upon successful payment
Managing Your Subscription
Viewing Subscription Status
Access your subscription details in the dashboard:
- Current plan and billing cycle
- Quota usage (used / limit)
- Next billing date
- Payment history
Changing Plans
You can upgrade or downgrade your plan at any time:
Upgrading:
- Takes effect immediately
- Quota is prorated for the remaining period
- Additional quota added instantly
Downgrading:
- Takes effect at next billing cycle
- Current quota remains until cycle ends
Cancelling Subscription
To cancel your subscription:
- Go to Billing → Subscription
- Click Cancel Subscription
- Choose cancellation timing:
- Immediate: Ends now (no refund for remaining period)
- End of Period: Continues until current cycle ends
After cancellation, your subscription API key will stop working at the end of the billing period.
Subscription vs. PAYG-Only
When to Use Subscription
- Predictable usage: You know your monthly needs
- Cost savings: Subscriptions offer better rates than pure PAYG
- Budget planning: Fixed monthly costs
- Consistent access: No need to top up balance
When to Use PAYG-Only
- Variable usage: Usage fluctuates significantly
- Testing phase: Evaluating the platform
- Low volume: Occasional API calls
- No commitment: Flexibility over savings
Auto Top-up
Enable automatic balance top-up to ensure uninterrupted service:
| Setting | Description |
|---|---|
| Enable | Turn on auto top-up |
| Threshold | Balance level that triggers top-up |
| Amount | Amount to add when triggered |
| Payment Method | Card to charge |
Example:
Threshold: $10
Amount: $50
When balance drops below $10 → Automatically charge $50 to your card
Dedicated Subscription Token
Each subscription comes with a dedicated API token:
- Format:
sk-sub-xxxxxxxxxxxx - Auto-sync: Quota automatically synced with subscription
- Cycle Reset: Token quota resets with billing cycle
- Separate from Regular Tokens: Managed independently
Using Your Subscription Token
from openai import OpenAI
client = OpenAI(
api_key="sk-sub-your-subscription-key",
base_url="https://api.apertis.ai/v1"
)
# Quota is tracked against your subscription
response = client.chat.completions.create(
model="gpt-4.1",
messages=[{"role": "user", "content": "Hello!"}]
)
FAQ
What happens when my quota runs out?
- With PAYG enabled: API continues working, charged to your balance
- Without PAYG: API returns
402 Payment Requirederror
Can I change my billing cycle?
Yes, you can switch between monthly, quarterly, and yearly at renewal time.
Is there a free trial?
Contact support for trial options and promotional offers.
Can I get a refund?
Refunds are handled on a case-by-case basis. Contact support for assistance.
Related Topics
- API Keys - Manage your API keys
- Rate Limits - Understand request limits
- Troubleshooting - Common issues and solutions